Contact Us
We'd love to hear from you. Reach out anytime.
avia.ge LLC
VAT ID: 424073308
Support hours & response time
Our support team reads every message, seven days a week. Most emails get a reply within a few hours, and we always answer within 24 hours — in English, Georgian or Russian, whichever you write in.
Help us help you faster
When you write about an existing order, including a few details lets us fix things in a single reply:
- The email address you used at checkout, or your order number
- Your phone model (e.g. iPhone 15, Galaxy S24) and whether the eSIM is already installed
- The country you are in and the plan you purchased
- A screenshot of any error message, if there is one
Answers without the wait
Many questions — installation steps, activation, top-ups, device compatibility — are already answered in our guides: