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My QR code says it has already been used
eSIM QR codes are one-time: once a profile is installed on a device, the same code won't install again — even on the same phone after deleting the profile. If you never managed to complete an installation but see this error, contact [email protected] with your order number: we'll check the provisioning status and issue a solution. To avoid the situation, don't delete the profile from your phone until the package is fully used.
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