Skip to main content
View related articles

I bought a package for the wrong country — what can I do?

It happens! As long as the eSIM is not activated, you're covered by our 14-day refund: write to [email protected] with your order number, we'll refund the wrong package and you can buy the right one in two minutes. If the package was already activated, a refund isn't possible — double-check the destination on the package page before paying.

Support

Need help? Email us at [email protected] — we reply 24/7 in multiple languages.

AviaeSIM

Download the AviaeSIM App

Manage your eSIM packages, track data usage, and purchase new plans right from your phone.

Rating
4.8
Rating
4.7