Can I get a refund?

Our refund rules are simple: • Not activated yet — full refund within 14 days of purchase, no questions asked • Already activated or used — the package is non-refundable, since activation starts the service • Technical fault on our side — report it within 30 days; if we can't fix it within 10 days, you choose a refund (full, or proportional for partly used packages) or a free replacement Refunds go back to your original payment method, usually within 14 business days, with no processing fee. Full details are on our Refund Policy page. To request one, email [email protected] with your order number.