Tigo eSIM — coverage, plans & network
Latin America
Key highlights
- Parent company Millicom founded 14 December 1990; Tigo brand launched in 2004
- Headquartered in Luxembourg, corporate office in Miami; listed on Nasdaq (ticker TIGO)
- Core nine Latin American markets plus Uruguay and Ecuador (added Oct 2025)
- Approximately 52 million mobile and fiber-cable customers at end-2025
- 2025 revenue around USD 5.8 billion
- Services include mobile, home broadband, cable TV, Tigo Money mobile wallet and B2B
About the operator
Tigo is the consumer-facing brand of Millicom International Cellular S.A., a telecommunications group founded on 14 December 1990 and headquartered in Luxembourg, with a US corporate office in Miami. The Tigo brand itself was introduced by Millicom in 2004 to unify the company’s mobile operations across emerging markets. Today Tigo provides mobile voice and data, fixed broadband, cable television, mobile financial services (Tigo Money) and B2B communications.
The group concentrates exclusively on Latin America. Its long-standing nine core markets are Bolivia, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama and Paraguay, with Uruguay and Ecuador added in October 2025 through the acquisitions of Telefónica’s local operations. Millicom is listed on Nasdaq Stockholm and Nasdaq US under the ticker TIGO and reported around 52 million customer relationships at the end of 2025.
- Founded
- 1990
- Headquarters
- Luxembourg
- Group
- Millicom
- Network
- 3G, 4G, 5G
- Subscribers
- ~52M customers across 11 markets (end-2025)
Network & technology
Tigo operates 3G/UMTS, 4G/LTE and 5G mobile networks across its Latin American footprint, having launched 4G in Colombia in 2014 and rolled out 5G commercially in several markets including Colombia, Guatemala and Paraguay. In Opensignal’s Colombia Mobile Network Experience reports (January 2024 and January 2025) Tigo won the overall Availability award outright and consistently took the Download Speed Experience and Upload Speed Experience awards.
Reputation & market position
Tigo is regarded as one of the leading network operators in Latin America and has won repeated Opensignal awards in Colombia for availability and speed, though customer reviews on Trustpilot pages for several country sites highlight recurring complaints about slow customer service responses, billing and cancellation difficulties.
Pros
- Multiple Opensignal awards in Colombia for Availability, Download Speed and Upload Speed
- Wide regional footprint across 11 Latin American countries after 2025 expansion
- Operates 4G and 5G mobile plus extensive fiber-cable home network
- Established operator backed by Nasdaq-listed parent Millicom
Cons
- Trustpilot reviews report difficulty reaching customer service and long wait times
- Customers report billing and cancellation issues
- Pricing frequently described as higher than that of competitors such as Claro
Available plans
Countries covered
Get your Bolivia eSIM, Colombia eSIM, Ghana eSIM or Paraguay eSIM from AviaeSIM — instant QR activation, no roaming fees.
How to activate
- 1Choose your destination and a plan on the Tigo network
- 2Pay and receive your eSIM QR code by email
- 3Scan the QR code in your phone's settings to install it
- 4Turn on data roaming for the eSIM when you arrive
Frequently asked questions
Does Tigo support eSIM?
Yes, in several of its markets. Tigo offers eSIM activation in countries such as Guatemala, Colombia and Paraguay, usually for customers who visit a Tigo store or use the official Mi Tigo app, and availability differs by country and plan type. Travelers who would rather skip local stores can use AviaeSIM instead — an independent prepaid travel eSIM that connects to Tigo networks and is delivered entirely online.
How do I get a Tigo eSIM or SIM card as a tourist?
In most Tigo markets a visitor buying a local SIM must register it in person with a passport at a store or authorized dealer, and prepaid eSIM support for foreigners varies by country. The simpler route is an AviaeSIM travel eSIM bought online before the trip: it arrives by email as a QR code, installs in minutes and uses the Tigo network once you land, with no paperwork.
Which countries can I use an AviaeSIM plan on the Tigo network?
AviaeSIM plans currently run on Tigo networks in seven countries: Colombia, Guatemala, Honduras, Nicaragua, Bolivia, Paraguay and Ghana. Each destination has its own plan options, and regional Latin America plans can combine several of these markets in one eSIM. AviaeSIM is a separate travel eSIM provider using Tigo infrastructure, so purchases, top-ups and support are handled by AviaeSIM rather than Tigo stores.
Is Tigo roaming or a travel eSIM better for Latin America?
Roaming with your home operator across Central and South America works, but it is typically the most expensive way to stay online and depends on your carrier's partner deals. A prepaid travel eSIM such as AviaeSIM gives you a fixed data allowance on the local Tigo network, paid upfront with no contract. Your home SIM stays installed for calls and SMS while data runs locally.
Useful links
Other operators
Information updated: 2026-05