Tigo eSIM — coverage, plans & network
Latin America
Key highlights
- Parent company Millicom founded 14 December 1990; Tigo brand launched in 2004
- Headquartered in Luxembourg, corporate office in Miami; listed on Nasdaq (ticker TIGO)
- Core nine Latin American markets plus Uruguay and Ecuador (added Oct 2025)
- Approximately 52 million mobile and fiber-cable customers at end-2025
- 2025 revenue around USD 5.8 billion
- Services include mobile, home broadband, cable TV, Tigo Money mobile wallet and B2B
About the operator
Tigo is the consumer-facing brand of Millicom International Cellular S.A., a telecommunications group founded on 14 December 1990 and headquartered in Luxembourg, with a US corporate office in Miami. The Tigo brand itself was introduced by Millicom in 2004 to unify the company’s mobile operations across emerging markets. Today Tigo provides mobile voice and data, fixed broadband, cable television, mobile financial services (Tigo Money) and B2B communications.
The group concentrates exclusively on Latin America. Its long-standing nine core markets are Bolivia, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama and Paraguay, with Uruguay and Ecuador added in October 2025 through the acquisitions of Telefónica’s local operations. Millicom is listed on Nasdaq Stockholm and Nasdaq US under the ticker TIGO and reported around 52 million customer relationships at the end of 2025.
- Founded
- 1990
- Headquarters
- Luxembourg
- Group
- Millicom
- Network
- 3G, 4G, 5G
- Subscribers
- ~52M customers across 11 markets (end-2025)
How to get the official Tigo eSIM: price, QR code, registration
Tigo, Millicom's Latin American brand, handles eSIM country by country. In Colombia the prepaid eSIM is sold online and shown as free — you pick a pack on tigo.com.co or in the Mi Tigo app, and switching an existing line from a physical SIM to eSIM costs nothing on prepaid or postpaid; prepaid packs run from about $20,000 COP for 20 GB over 20 days to $69,900 COP for an unlimited plan. In Guatemala the eSIM costs Q50, works on prepaid and postpaid, is sold at Tigo stores and can only be used on the device where it was first activated. In both countries a visitor's line is registered to a passport before it works, and most of Tigo's other markets apply similar registration rules. Availability of prepaid eSIM for foreigners varies by country, so check the local Tigo site before you rely on it.
AviaeSIM's prepaid travel eSIM on the Tigo networks covers Colombia, Guatemala, Honduras, Nicaragua, Bolivia, Paraguay and Ghana with one online purchase: pay by card, receive the QR code by email in minutes and connect on arrival, with no store and no passport registration.
Tigo local SIM vs AviaeSIM
| Tigo prepaid SIM / eSIM (Colombia, Guatemala) | AviaeSIM travel eSIM (Tigo networks) | |
|---|---|---|
| Price per GB | Colombia: $20,000 COP for 20 GB / 20 days — about $1,000 COP per GB; Guatemala: eSIM Q50 plus a pack | Plans from $2.59; the price per GB is on each plan card |
| Activation | Colombia: online or in the Mi Tigo app; Guatemala: at a Tigo store — then register the line | QR code by email; installed in the phone's settings in about two minutes |
| Passport registration | Required — the line is registered to your passport before it works | None; only an email address at checkout |
| Validity | Packs of a few days to a month on a line that stays active with use | Fixed validity per plan, counted from the first connection |
| Support | Tigo stores, the Mi Tigo app and call centres, in Spanish | AviaeSIM support by email, before and during the trip |
| Best for | Longer stays in one country and a local number | Multi-country trips — one eSIM across seven Tigo markets |
Checked 20 September 2026 on tigo.com.co and Tigo Guatemala's help centre; the passport rule comes from travel guides — confirm locally.
Network & technology
Tigo operates 3G/UMTS, 4G/LTE and 5G mobile networks across its Latin American footprint, having launched 4G in Colombia in 2014 and rolled out 5G commercially in several markets including Colombia, Guatemala and Paraguay. In Opensignal’s Colombia Mobile Network Experience reports (January 2024 and January 2025) Tigo won the overall Availability award outright and consistently took the Download Speed Experience and Upload Speed Experience awards.
Reputation & market position
Tigo is regarded as one of the leading network operators in Latin America and has won repeated Opensignal awards in Colombia for availability and speed, though customer reviews on Trustpilot pages for several country sites highlight recurring complaints about slow customer service responses, billing and cancellation difficulties.
Pros
- Multiple Opensignal awards in Colombia for Availability, Download Speed and Upload Speed
- Wide regional footprint across 11 Latin American countries after 2025 expansion
- Operates 4G and 5G mobile plus extensive fiber-cable home network
- Established operator backed by Nasdaq-listed parent Millicom
Cons
- Trustpilot reviews report difficulty reaching customer service and long wait times
- Customers report billing and cancellation issues
- Pricing frequently described as higher than that of competitors such as Claro
Available plans
Countries covered
Get your Bolivia eSIM, Colombia eSIM, Ghana eSIM or Paraguay eSIM from AviaeSIM — instant QR activation, no roaming fees.
How to activate
- 1Choose your destination and a plan on the Tigo network
- 2Pay and receive your eSIM QR code by email
- 3Scan the QR code in your phone's settings to install it
- 4Turn on data roaming for the eSIM when you arrive
Frequently asked questions
Does Tigo support eSIM?
Yes, in several markets: Tigo Colombia sells prepaid eSIMs online and in the Mi Tigo app, with the SIM-to-eSIM change free, and Tigo Guatemala issues a Q50 eSIM in its stores for prepaid and postpaid. Availability for foreigners varies by country, and the line is registered to a passport. AviaeSIM's travel eSIM uses the Tigo networks with no registration.
How much does a Tigo eSIM cost?
Colombia shows the eSIM as free when you buy a prepaid pack online — for example $20,000 COP for 20 GB over 20 days — and Guatemala charges Q50 for the eSIM itself plus the pack you choose. Prices change often; AviaeSIM's plans on the Tigo networks show one price in USD at checkout.
How do I get a Tigo eSIM as a tourist?
In Colombia, buy a prepaid pack with eSIM on tigo.com.co or in the Mi Tigo app and register the line with your passport details; in Guatemala, visit a Tigo store with your passport, pay Q50 for the eSIM and scan the QR code there. Or install an AviaeSIM plan before departure: QR code by email, no store, no registration.
Which countries does an AviaeSIM plan cover on the Tigo network?
AviaeSIM's Tigo-network plans currently cover Colombia, Guatemala, Honduras, Nicaragua, Bolivia, Paraguay and Ghana; each destination has its own plans, and regional Latin America plans combine several of them. AviaeSIM is an independent travel eSIM brand using Tigo infrastructure, so purchase and support are with AviaeSIM.
Is a Tigo eSIM or a travel eSIM better for Latin America?
For a month in one country a Tigo prepaid pack is cheaper per gigabyte, once you have registered the line in person. For a trip through two or three countries, a travel eSIM wins: AviaeSIM's regional plans run on the Tigo networks across borders with one installation, one price and no paperwork at each stop.
Useful links
Other operators
Information updated: 2026-05