Telemach eSIM — coverage, plans & network
Croatia — Telemach is among the networks on AviaeSIM's Croatia plans
Key highlights
- United Group's brand in Croatia since the 2021 rebranding of Tele2 Hrvatska; also in Slovenia, Bosnia and Montenegro
- eSIM is free for postpaid subscribers — not available to prepaid (bonovi) users
- QR code issued at a Telemach sales point; one device per eSIM at a time
- AviaeSIM's Croatia eSIM uses local networks including Telemach, with no subscription
About the operator
Telemach is the telecom brand of United Group in the former Yugoslavia, with operators in Slovenia, Bosnia and Herzegovina, Montenegro and — since the 2021 takeover and rebranding of Tele2 Hrvatska — Croatia, where it is the third mobile network after Hrvatski Telekom and A1. Telemach is one of the networks listed on AviaeSIM's Croatia plans, alongside A1, so this page looks at Telemach's eSIM the way a visitor to Split or Dubrovnik meets it.
Telemach Croatia issues eSIMs free of charge, but only to subscribers of its postpaid packages; prepaid (bonovi) users cannot get one, and the QR code comes from a Telemach sales point. A travel eSIM installed before the flight is the way for a visitor to land connected.
- Founded
- 2021
- Headquarters
- Zagreb, Croatia (Telemach Hrvatska)
- Group
- United Group
- Network
- 4G, 5G
How to get the official Telemach eSIM: price, QR code, registration
Telemach Croatia's eSIM page is explicit: the eSIM is available to users of all subscription packages and is not available to prepaid users — "nije dostupan za korisnike prepaid usluga" — and it is presented as a free service. A subscriber gets it by visiting the nearest Telemach sales point, where the QR code is generated or handed over as a printed card, or, according to Croatian guides, by calling customer service, which may send the code by email after verification; the page recommends keeping the QR card for a later phone change, and notes that one eSIM cannot be used on two phones at once. Activation is the usual sequence — connect to Wi-Fi, add the eSIM in the phone's settings, scan the code. For a visitor with no Croatian subscription the door is closed, and Telemach's prepaid bonovi line is a physical SIM, which guides say is registered to an ID.
AviaeSIM's prepaid Croatia eSIM uses local networks including Telemach, as the plan card lists, and is priced per trip: pay by card, receive the QR code by email in minutes, install before the flight and connect at Split, Zagreb or Dubrovnik with no subscription and no shop.
Telemach local SIM vs AviaeSIM
| Telemach Hrvatska eSIM (subscribers) | AviaeSIM travel eSIM (Croatia) | |
|---|---|---|
| Price per GB | The eSIM is free, but only with a postpaid package priced per month; no prepaid eSIM at all | Plans for Croatia from $1.40; the price per GB is on each plan card |
| Activation | QR code generated at a Telemach sales point (Croatian guides say customer service may also email it after verification) | QR code by email; installed in the phone's settings in about two minutes |
| Passport registration | Required — a subscription is registered to an identity document and address | None; only an email address at checkout |
| Validity | Monthly subscription | Fixed validity per plan, counted from the first connection in Croatia |
| Support | Telemach shops, the app and call centre, in Croatian | AviaeSIM support by email, before and during the trip |
| Best for | Residents on a Telemach subscription | Visitors — landing connected without a subscription or a shop visit |
Checked 26 September 2026 on telemach.hr (eSIM page: subscribers only, not for prepaid, free, shop or QR card); the customer-service email route comes from Croatian guides — confirm with Telemach.
Network & technology
Telemach Hrvatska runs 4G across Croatia — Zagreb, the A1 motorway to Split and Dubrovnik, the Istrian coast, Zadar, the islands of Krk, Brač, Hvar and Korčula and the Plitvice lakes — with 5G rolling out in Zagreb, Split and Rijeka. Coverage on the Adriatic ferries close to shore is good; it fades in the Velebit mountains and on the open sea. AviaeSIM's Croatia plans use local networks including Telemach — the plan card lists Telemach and A1.
Reputation & market position
Telemach is the value challenger in Croatia, known for aggressive bundle pricing after the Tele2 takeover and for a network that has closed most of the coverage gap to Hrvatski Telekom. Its eSIM policy is the strictest of the three Croatian operators for a visitor: subscription customers only, issued at a sales point, while HT and A1 also sell eSIMs to prepaid users. The busiest counters are at Split and Dubrovnik airports in July and August.
Pros
- eSIM free for subscribers of every postpaid package
- QR code from a Telemach sales point, with device-specific setup guides
- Competitive prices and 4G along the whole Adriatic coast
Cons
- No eSIM for prepaid (bonovi) users — the route most visitors would take
- A subscription is registered to an identity document and a Croatian address
- One eSIM cannot be used on two phones at the same time
Available plans
Countries covered
Get your Croatia eSIM from AviaeSIM — instant QR activation, no roaming fees.
How to activate
- 1Choose your destination and a plan on the Telemach network
- 2Pay and receive your eSIM QR code by email
- 3Scan the QR code in your phone's settings to install it
- 4Turn on data roaming for the eSIM when you arrive
Frequently asked questions
Does Telemach have an eSIM?
Yes, for its postpaid subscribers: Telemach Croatia issues eSIMs free to users of all subscription packages, generated at a Telemach sales point, with setup guides for Apple, Samsung, Xiaomi, Motorola, Huawei and HONOR phones. Prepaid (bonovi) users cannot get one.
Can I get a Telemach eSIM as a tourist in Croatia?
No — the eSIM needs a Telemach subscription registered to an identity document and address, and it is not offered on prepaid. If you want to land in Split or Dubrovnik already connected, AviaeSIM's Croatia eSIM, on local networks including Telemach, is bought online, delivered by email and needs no subscription.
How much does a Telemach eSIM cost?
Telemach presents the eSIM as free — for subscribers, on top of a monthly package. There is no prepaid eSIM price because there is no prepaid eSIM. AviaeSIM's Croatia plans are priced per trip on the plan cards, with nothing extra for the eSIM.
How do I activate a Telemach eSIM?
Connect to Wi-Fi or mobile data, add an eSIM in the phone's settings and scan the QR code from the Telemach card, then follow the steps for your phone model; keep the card for a later phone change, since one eSIM works on one phone at a time. An AviaeSIM QR code installs the same way, before you fly.
Does a Telemach eSIM work in Slovenia, Bosnia or Montenegro?
A Croatian SIM roams in Slovenia (EU) at home rates but pays roaming in Bosnia and Montenegro, which are outside the EU. AviaeSIM's wider Europe eSIM lists Croatia, Slovenia, Bosnia and Herzegovina and Montenegro on one profile, and the single-country Croatia plan stays cheaper for the Adriatic coast alone.
Useful links
Other operators
Information updated: 2026-09